At Roger Pike Associates Ltd (RPA Ltd) we take your privacy very seriously, and will only use your personal information to administer your account and provide services that you have requested from us.
Visitors to our websites
When someone visits www.rpasecurity.com or www.rpa-ltd.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.
This information is only processed in an anonymous manner. We do not make any attempt to find out the identities of individuals visiting our website.
If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Our website search is powered by WordPress. Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either Roger Pike Associates Ltd (RPA Ltd) or any third party.
Email Newsletter & Marketing
Due to the nature of our business Roger Pike Associates Ltd (RPA Ltd) do not issue any email newsletters or marketing and therefore do not have any databases for these purposes.
People who contact us via social media
Due to the nature of our business Roger Pike Associates Ltd (RPA Ltd) do not use social media.
People who call us via telephone
Our landline telephone service is provided by the CEME Innovation Centre (http://www.ceme-ic.co.uk/privacy-policy/) and mobile service by O2 (https://www.telefonica.com/en/data-protection-policy) therefore all calls are subject to the relevant company privacy policies. All incoming numbers are temporarily stored in a call log on each device, and we will only use these logs if we need to return a call to someone who has called us previously.
We also store a list of blocked phone numbers on each device. If we receive unsolicited and unwanted calls from a particular number then it will be added to this list, which is stored privately and not shared with any third party.
People who email us
We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
People who express an interest in our services
When you express an interest in Roger Pike Associates Ltd (RPA Ltd) services we will treat your enquiry as any other email or telephone contact.
We use this information to keep in contact with you throughout the process of your enquiry and any ongoing business relationship.
We will not add you to any email marketing or subscriber lists.